![]() Popular attractions Harrahs Cherokee Casino and Oconaluftee Islands Park are located nearby. ![]() Our guests praise the helpful staff and the clean rooms in our reviews. Enjoy free parking, an outdoor pool, and 10 restaurants. The housekeeper was much more pleasant then the two receptionist maybe they should switch jobs. Stay at this 4-star spa hotel in Cherokee. I'm not going to waste my hard-earned dollar to pay for such a rude and arrogance when only there job is to just make us happy make us smile and make me feel like I am very welcome at The Establishment regardless if I am unhappy. "Yes girl it is way too early for this having to change her room."First of all me and my fiance are paying customers we are not comped we choose to come and stay at the Harrah's Casinos because our past trips have been great but we will be looking for another overnight getaway after our experience with these two receptionist. We came back downstairs to have a room change and the two receptionist where so rude to me and my fiance saying "oh girl it's too early for this on a Monday. ![]() I asked for a beach room in a bond entry into our room all I could see was the Golden Nugget the Bay Bridge and a swimming pool so I called down to the front desk and ask them to change our room to the view of Gulf. The two receptionist ruined the whole"let's get away for a nights stay" they actually had the audacity to make me and my fiance feel as if we totally inconvenienced them by having them switch our room due to the view that we had up graded to that was $20 extra. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |